Common questions

Can I get help managing the cost of living?

How can I pay off some or all of my agreement early?

I'm already an Oodle customer - how can I get new finance?

I've moved house - how do I let you know my new address?

Can I change my payment date?

I need some financial support

How can I check if my payment has processed?

What is Open Banking?

Application Basics

Existing Customer

Financial difficulties

Difficult times & illnesses

Losing a loved one

Financial abuse

Fraud

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I've moved house - how do I let you know my new address?

Common Questions

Common Questions

I've moved house - how do I let you know my new address?

You can update your address details quickly and easily from your account. You can access your account through our portal or our mobile app.

You can also use Chat with us at the bottom right of this page. Choose 'change personal details', and then 'change address'.